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California Consumer Privacy Act (CCPA) Notice

Last updated: May 20, 2025

Introduction

This California Consumer Privacy Act (CCPA) Notice supplements the Privacy Policy of House Fixin and provides California residents with information required under the CCPA. This Notice applies solely to California residents and describes the personal data we collect, how we use it, and your rights under California law.

Categories of Personal Information We Collect

Under the CCPA, we may collect the following categories of personal information about California residents:

  1. Identifiers: Name, alias, address, email address, telephone number, account name, IP address, cookie identifiers, or other similar identifiers.
  2. Personal Records: Date of birth, gender, and other demographic information.
  3. Commercial Information: Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories.
  4. Internet Activity: Browsing history, search history on our website, interactions with our Service, and devices used.
  5. Geolocation Data: Physical location or movements (e.g., inferred from your IP address).
  6. Professional Information: Company name, job title, and professional credentials (when you submit a service request as a professional).
  7. Inference Data: Profiles about preferences and characteristics, generated from analysis of personal information.

    Sources of Personal Information

    We collect personal information directly from you when you:

    • Register for an account or use the Service.

    • Complete web forms, request quotes, or contact customer service.

    • Engage with our marketing emails or surveys.

    We also collect information automatically through cookies, web beacons, and similar technologies when you use the Service.

    Business and Commercial Purposes for Collection

    We use the collected personal information for the following purposes:

    • To provide, operate, and maintain our Service.

    • To personalize your experience and deliver content you may be interested in.

    • To process your requests, inquiries, and transactions.

    • To send you promotional materials and marketing communications (if you opt in).

    • To analyze usage trends and improve our Service and marketing strategies.

    • To ensure security, detect and prevent fraud.

    • To comply with legal obligations and exercise our rights.

    Sharing Personal Information

    We may disclose personal information to the following categories of third parties:

    • Service Providers: Vendors and contractors who perform services on our behalf (e.g., hosting, analytics, email delivery).

    • Affiliate Partners: Home improvement professionals to fulfill service requests or quotes.

    • Business Transfers: Parties involved in mergers, acquisitions, or asset sales.

    • Legal Authorities: Government agencies, law enforcement, or other third parties as required by law or court order.

    We do not sell personal information as defined under the CCPA. We may share data for business purposes as described above.

    Your CCPA Rights

    As a California resident, you have the following rights under the CCPA:

    • Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.

    • Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

    • Right to Opt-Out of Sale: Although we do not sell personal information, you have the right to opt out if such activities arise.

    • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

    How to Exercise Your Rights

    To submit a request to exercise any of the rights above, please do one of the following:

    When you make a request, we may ask you to verify your identity by providing information associated with your account or other data reasonable to confirm your identity.

      Verification and Response Timing

      We will acknowledge receipt of your request within 10 business days and respond to your request within 45 calendar days, unless an extension is required. If we require more time, we will inform you.

        Authorized Agents

        You may designate an authorized agent to submit requests on your behalf. We require written permission from you and verification of the agent’s identity before processing the request.

          Non-Discrimination

          We will not discriminate against you for exercising any of your CCPA rights. This means we will not:

          • Deny you goods or services.

          • Charge different prices or rates for goods or services.

          • Provide a different level or quality of goods or services.

          • Suggest that you will receive a different price or quality.

            Updates to This Notice

            We may update this CCPA Notice periodically. We will post the revised notice on this page and update the “Last updated” date. Your continued use of the Service after changes constitute acceptance of the updated Notice.

                Contact Information

                If you have any questions about this CCPA Notice or wish to contact us, please reach out to:

                Email: support@housefixin.com
                Address: RP World LLC (House Fixin), 2221 Cypress Island Drive, Suite 508, Pompano Beach, FL 33069, USA